Whether your organization is looking to fully outsource its IT operations or supplement an existing internal IT department, Acuity has the expertise and flexibility to deliver solutions that scale with your business.
Our comprehensive portfolio of Managed IT Services is designed to improve reliability, strengthen security, reduce downtime, and provide predictable support for your users and systems. From proactive monitoring and maintenance to help desk support, cybersecurity, cloud services, and strategic IT planning, we provide the technology and guidance organizations need to operate efficiently and securely.
Every service we provide is backed by responsive, world-class customer service and our commitment to building long-term partnerships with our clients. We take the time to understand your business, your operational challenges, and your long-term goals so we can deliver technology solutions that support your success.
When you choose Acuity, you gain more than an IT provider—you gain a trusted technology partner dedicated to helping your organization grow and thrive.
Acuity has the expertise and experience to help your organization design, implement, and maintain a secure, efficient, and reliable network infrastructure. From day-to-day performance and connectivity to cybersecurity and long-term scalability, we help ensure your systems operate smoothly so your team can remain productive and focused on your business. Our proactive approach to network management and support helps minimize downtime, improve reliability, and maximize the value of your technology investment.
Managed IT Services provide you with premier IT support at a fixed monthly price. This eliminates fluctuating costs, reduces downtime, and allows IT teams to shift the focus from fighting fires to preventing them altogether.
In a digital world, threats are everywhere. Consulting with knowledgeable security experts to assess your risk factors and implement the necessary configurations to make sure you are protected is essential.
Acuity provides disaster recovery and business continuity solutions to help protect your data, minimize downtime, and keep your business running when disaster strikes.
Enhance your office’s productivity with proven technology solutions. As an authorized HP and Dell reseller, we can provide the best in class hardware.
Installing new and upgrading networks is what we do best. We understand that each business’ network needs will be different.
Whether your business wants to go from Gmail to Office 365 or move your on-premise server to the cloud, our migration projects cover all the bases.
Acuity partners with best-in-class hosting providers to deliver secure, reliable, and scalable cloud computing solutions.
At Acuity, we work with voice vendors such as Microsoft Teams Voice, Nextiva, and RingCentral.
Acuity helps organizations achieve and maintain compliance through comprehensive assessment, remediation, implementation, and employee education services.
Testimonials
EXCELLENT Based on 7 reviews Posted on Brian LoebigTrustindex verifies that the original source of the review is Google. Acuity Tech Group is my go to source for complex technology issues! They have special expertise in MS Office 365 products and can assess, optimize and cleanup any company's networking mess! Special shout out to Dan Bible on staff who is quick and responsive as well.Posted on Stephanie LewisTrustindex verifies that the original source of the review is Google. I was having huge issues with my business email. I was not receiving and people were not getting an undeliverable message. This can kill your business! Within a day, Dan at Acuity, was able to get me up and running!Posted on sara gunterTrustindex verifies that the original source of the review is Google. Our Firm has been working with Acuity since its inception & before when these guys, as a group, represented another IT vendor. They are professional & responsive, transparent & communicative, knowledgeable, informative & proactive. Just couldn't imagine making things work without them!Posted on Robyn CohenTrustindex verifies that the original source of the review is Google. We have used Acuity IT for over 20 years and they are the BEST in the business! I have been working with this company since they came on-board over 30 years ago. Our experience with Acuity has been unsurpassable….simply unmatched! I have known Matt Shapiro, the president, for all these years. Matt hires only top performers who provide outstanding customer service who are quick to respond, resolve issues quickly as well as explaining solutions in a clear, concise manner. The entire IT team is courteous, professional, extremely knowledgeable, responsible, highly experienced, incredibly competent and provide TOP NOTCH service! A special shout out to Chris Northwood who recently completed a server migration for us, which anyone knows is a tall bill to fill….the coordinated this project from start to finish, and Chris managed to make this project absolutely seamless! Chris is the BEST…..he is always available to meet our needs! His expertise is amazing! I give Acuity a 5-star rating and highly recommend!Posted on Eyes On The RoadTrustindex verifies that the original source of the review is Google. EVERYone at Acuity is completely professional, knowledgeable AND NICE! Dan made me feel like I was their most special client. He took all the time and effort necessary to make sure he found the most perfect hardware for me. An extra bonus....there's never that condescending attitude toward a client who may not be as computer savvy as others. Their kindness, fair pricing, top notch service and knowledge has won me over for ANY computer need I might have!Posted on Dr Casi McFarlandTrustindex verifies that the original source of the review is Google. Working with Acuity has literally been a gigantic time save for me. As a solo practitioner, I don't always have the extra time to try to figure out what is going on with my computer. When my computer completely tanked out one morning in the middle of a patient visit, I got on my phone and sent a quick email to Acuity. I was completely back up and running in less than two business days (they came by and picked up my machine and rebuilt whatever the heck was broken!) Thank you so much for keeping my business in business!!Posted on Denyse Jeter-WilliamsTrustindex verifies that the original source of the review is Google. A couple weeks ago I attempted to transition away from internet explorer on my own without the help of an IT Specialists. However, not long into the conversion process, it was evident that IT is not my strength, and that I needed the help of an IT expert. I can't tell you how frighten and helpless I felt at the thought of loosing my business data. Fortunately, I was referred to The Acuity Technology Group. When I phoned Acuity, I didn't have to wait for help. Acuity immediately got to work and was able to restore my data within seconds. It might sound like and over exaggeration to say that Acuity saved the day, but the literally did. Not only did Acuity provide exceptional IT support, they were responsive, professional, patient and polite. For these reasons, I highly recommend the Acuity Technology Group.
If you are a business in the Greater Washington, DC area looking for top-rated IT support, we’d love to hear from you. Please complete the form below for a free IT assessment or reach us directly by phone or email.